Using the Computers in the Library

Q: How do I log on to a computer in the Library?

A: Confederation College students (with some exceptions) are entitled to receive a photo ID card which lists your individual College e-mail address and student ID number. The username can be found by looking at the first part of your email address published on your student card. With some common last names, you could also have a number as the last digit in your username

• Example: Student with the name of David Smith
• E-mail address = dsmith@confederationc.on.ca
• Username = dsmith

A student’s initial password will be 11 digits and will consist of the first initial of your first name (capitalized), the first initial of your last name (lower case), and the last 9 digits of your  student ID.

•  Example: David Smith's student number is 22663100198715
• Password = Ds100198715

Once you have successfully determined your College account username and password combination you will be able to a access the following college systems and applications.

• Student lab and classroom computers
• Student network file server and J-drive
• Student information (Banner) system
• Student Web Access Outlook E-mail system
• Student printing resources
• College Blackboard system
• If you encounter any problems, please contact the Computer Services Help Desk. The Help Desk is located on the 3rd floor of the Shuniah Building and can also be reached by phone at 475-6488, or by email at helpdesk@confederationc.on.ca

Q: Can I use a wireless connection to access the Internet in the Library?
A: Yes, you can use a wireless connection to access the Internet from anywhere inside the college. The general 'connect to' information is provided below:

Network Name/SSID:  snap?47
Network Key (WEP):   DAFCA169AA
For further information or help on connecting your device to the college wireless network, please contact the Computer Services Help Desk or call 475-6488.

Q: How can I save documents I am working on in the Library?
A: Each student is free to save, retrieve, and delete files, as well as manage folders on their network drive space (called the student 'J-drive') . The student J-drive is a shared hard drive space on the network server that is private for each account. Each student has been allocated 100MB of space on the J-drive to store their files on. To save a file to the J-drive:

1. Select "File", then "Save As..." from within the computer program being used.
2. Navigate through the available drive letters to find the drive letter "J".
3. Click on the J-Drive to select it (this is the student's personal network space).
4. Enter a file name and click on the "Save" button.

The Library Website

Q: What browser or other software do I need to access the Library website?
A: No special software or specific Internet browser is required to view the Library webpage. It has been built to be compatible across all Internet browsers.

Q: How can I use the Library website off campus?
A: The entire Library website is accessible off campus. There are, however, resources that require authentication, and these will have a link [Outside of College] which you must select to obtain access. Once you click "Outside the College" you will be prompted to provide a password and a PIN. Your password is the 14 digit barcode number located on your student photo-ID card. Your PIN can be obtained from the Library Desk or you can submit the online request form: Get my PIN

Q: How do I open documents on the Library website?
A: Many documents on the web, including online journal articles, are in a format called PDF. To open and read these files you need a free piece of software called Adobe Reader. Download Adobe Reader

Q: How can I report a problem with the Library Catalogue?
A: E-mail the Library at Infodesk@confederationc.on.ca explaining the problem, and the staff will make any necessary adjustments.